Brian Tracy

Feedback and Discipline

This article by Brian Tracy was written to promote 21 Great Ways To Be An Outstanding Manager.

Feedback and Discipline

By: Brian Tracy

How You Can Be More Effective in Giving Feedback to Your Staff

An important part of business communication is giving feedback, correction and discipline to your staff. One of the jobs of the manager is to be a teacher, and in some cases a disciplinarian. This means that, in order to do your job properly, and in order to develop your staff to make their highest potential contribution to the organization, you must give them regular feedback on what they are doing right and where they can improve.

Constructive Criticism

Everyone is Important

This article by Brian Tracy was written to promote the 21 Great Ways To Be An Outstanding Manager CD.
 

Everyone is Important

By: Brian Tracy

Everyone has critical skills and knowledge that are important to many other people in the company.

Use Better Titles for Each Person

Some years ago, when I started in business, the job of the receptionist was to answer the telephone and direct the callers to the appropriate people. Today, however, her job is far more complicated and, therefore, more important. Since she is the first contact that most customers have with our business, her personality and temperament are extremely important.

Think About Your Customers

Six Steps to Effective Delegation

This article by Brian Tracy was written to promote 21 Great Ways To Be An Outstanding Manager.

Six Steps to Effective Delegation

By Brian Tracy

To delegate effectively in your work with others, there are six steps that you can take. If you neglect any one of these steps, you run the risk of miscommunication, misunderstanding, demoralization, and poor performance.

Step 1: Match the Person to the Job

One of the great time wasters in the world of work is delegating the task to the wrong person. Often the task is delegated to a person who is not capable of doing it properly or getting it done on schedule.

Step 2: Agree on what is to be done

Be A Caring And Considerate Boss

I remember when I was studying Leadership for my MBA, I found one article that really clicked with me. Most of what I was reading was about the leader, the boss, but this one article looked at the leadership challenge from the employees or follower's position.

It asked and answered the question "what does a follower need to decide to follow a leader".

Fascinating stuff and it is always a good idea to try to put yourself in the other person's shoes - and that particularly applies if you want to be seen as a caring and considerate boss.

This article by Brian Tracy was written to promote 21 Great Ways To Be An Outstanding Manager.

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One Thing You Can't Hide
By: Brian Tracy

One of the most important traits of all motivators at work is consideration.

Employees report that the best managers they ever had were people who cared about them as people and as friends.

These managers took the time to ask them questions about their lives, and to listen patiently while they talked about the dilemmas and problems and situations in their families.

The more that the employees felt that the boss liked them and respected them, the more empowered and motivated they felt.

Caring is the Key