iLearning Global

Opportunity Does Not Knock Once Patricia Fripp

Patricia Fripp shares some of her background in this video on iLearning Global "Opportunity Does Not Knock Once".

She is a former hair stylist turned professional speaker. Born in England she moved to the US when she was twenty and by asking questions from behind the chair, she asked questions of all the people she served.

But Patricia Fripp wasn't asking "Have you been away on holiday yet?"

Act As If Your Name Were On The Door Patricia Fripp

Excellent video from Patricia Fripp - a great presenter - on iLearning Global as she shares a number of stories about staff and their attitude to customers.

This is definitely a video you want your staff to see about learning to act as if your name were on the door - that is act as if you are the owner.