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11 July 2009

Cashmap - Best Practice Guides As Process Maps

Over the last six months Simpleology have issued a wide range of Cashmaps and rather than tell you about each cashmap as it is launched - which was probably a mistake - I decided to collect the details on one big list.

We have the Pay per Click Cashmap, the Outsource Cashmap, the Small Business Startup Cashmap, the Productivity Cashmap and many more.

Cashmap

Why I Like The Cashmap Format

Each cashmap consists of a series of process maps which gives you an easy to understand and clear view of the main decisions and actions needed to implement a process, strategy or tactic.

The cashmap format doesn't waste your time with unnecessary words and confusing directions, just clear guidance - do this, then this and then this...

The cashmaps come in two levels - the strategy cashmap which is the summary of the process and the action cashmaps which are details behind the summary.

I See Each Cashmap As A Best Practice Guide

I believe that systems lead to better effectiveness (a higher quality output) and to better efficiency (less inputs and costs needed to produce a given output).

Systems and processes develop over time, sometimes as a result of deliberate process planning but often as a result of ad hoc decisions and quick fixes to problems.

It is very useful to document the systems, even in a small business to show you what is really happening but the value comes from then reviewing the process and identifying ways to improve it.

A Cashmap is a great example of how to document a process - it is easier when you see examples and how thinsg make so much sense in process map form.

But more importantly each specialist cashmap is a great example of best practice or at least good practice.

Whgen you look at your processes in a cashmap format, you can see what's there and how inputs are turned into outputs but it is often difficult to see what's missing.

Suppose you use Pay Per Click and Google Adwords as a way to attract customer leads and you map out your process. You see what you do but you can't see what those who get much better results do which you don't.

It's back to the problem that you don't know what you don't know.

But that's where cashmaps come in.

You can look at the Pay Per Click Cashmap and see that you don't do three of the main steps and if one of those missing steps is to exclude irrelevant phrases which are in your general categories, you find your business paying for clicks that you can't convert.

Many Cashmaps

I intend to keep one list of cahsmaps up to date.

As Simpleology issue a new cashmap series, I add it to the list.

Cashmap - this is the list which I update every time a new Cashmap is issued.

You can get the strategy cashmap free of charge but there is a cost to the detailed action cahsmaps. 

08 July 2009

Latest Book Reviews On My Business Book Blog

Ever since I started my Business Book Reviews Blog I have tended to forget to put summary postings on this blog so here is an update for the books I've reviewed since November 2008.

Twenty Five Ways To Improve Sales Without Spending An Extra Dime On Advertising by Richard Johnson

Book Review Rating - 4 Stars

Former Jay Abraham protege and founder and leader of the HMA Consultants, Richard Johnson shares his very practical ideas for generating business growth. Easy top read but it doesn't stray far from Jay Abraham territory.

Pain Killer Marketing by Chris Stiehl and Henry Devries

Book Review  Rating - 3 Stars

This book focuses on the idea that the prospective buyer's pain can increase motivation to buy but it proved to be disappointing. This is an area I am interested in for its motivational effects and also ethical dilemmas as it can easily turn into manipulation.

The Marketing Secrets Of A Multi-Millionaire Entrepreneur by Jonathan Jay

Book Review Rating - 4 Stars

A simple little marketing primer to get small business owners to see the opportunities for improving marketing. Experienced marketers won't pick up much but I do recommend it for a business owner who is dipping their toes into business improvement.

The Copywriter's Handbook by Robert Bly

Book Review Rating - 4 Stars

A good book for anyone thinking about a career as a freelance copywriter that is wide in its scope. Well worth reading before you dive into the classic copywriting books like the book below.

Tested Advertising Methods by John Caples

Book Review Rating - 4.5 Stars

A classic copywriting book from a legendary copywriter. Terrific content on headlines in particular. A little too much repetition cost it the coveted 5 star rating but I've forgiven other books more.

The Ultimate Marketing Plan by Dan Kennedy

Book Review Rating - 4 Stars

A flawed book from a great marketer who I have really tuned into in 2009. A few rants about broken promises but well worth reading for anyone who wants to learn more about direct response marketing.

No BS Direct Marketing by Dan Kennedy

Book Review Rating - 3 Stars

Dan Kennedy is one of my business heroes but he can do better than this book. A big disappointment.

Simplified Strategic Planning by Robert Bradford, Peter Duncan and Brian Tarcy

Book Review Rating - 4.5 Stars

Strategic planning for the smaller business. I like this strategy book a lot but I see it more for medium sized businesses than the very small one, two or three person businesses.

Mind Control Marketing by Mark Joyner

Book Review Rating - 4.5 Stars

This book wasn't what I was expecting but I found it an extremely interesting and thought-provoking read.

Sales On A Beermat by Mike Southan and Chris West

Book Review Rating - 4 Stars

A nice gentle read for anyone who needs to sell but doesn't want to be seen as a salesperson. Like the Jonathan Jay marketing book above, I see this as a starting book which can take you into more extensive sales training.

The Hidden Profit Center by Helen Wilkie

Book Review Rating - 3 Stars

This book looks at the hidden profit opportunities available from improving communication inside and outside the company. Told in story form, it is better at revealing the cost of the problem than providing solutions - but an interesting example of building up the pain before you sell.

Managing Customer Value by Bradley Gale

Book Review Rating - 4.5 Stars

A classic text that effectively started one of my favourite topics - customer value - with its focus on what customers choose as purchase criteria before they buy.

Summary of Book Reviews

No terrible books but several disappointments.

I must admit that I have been guilty of starting many more business books than I have finished.

It's partly for health reasons and when I'm feeling better, I hope to get through more book reviews.

Guest Business Book Reviewers

However I am regularly contacted by publishers who would like their books promoted on my blogs and I am looking for guest business book reviewers and of course you get a byline and link back to your own website.

If you are interested, email me at paul at plancs.co.uk.

While I won't rival Amazon, I would like to build up the Business Book Review blog and it does rank well in Google.     

Simpleology Business Coaching - Scalable Marketing Process

One of my favourite gurus Mark Joyner is set to launch a program that compete with me - the Simpleology Business Coaching program.

Simpleology Business Coaching Video

In this video which introduces the Simpleology Business Coaching program:

  • Mark Joyner gives some details of his background and how his Construct Zero business will be concentrating on philanthropic activities around the world.

    Simpleology Business Coaching fits in because entrepreneurship is a great lever for lifting people out of poverty and into prosperity.
     
  • Mark then introduces the two new men of Construct Zero and Simpleology, CEO Brad Semp and COO Dano Bennett - both with very impressive track records.
     
  • In the video, Mark then gets into the meet and explains his concept called the Scalable Marketing Process


What Is The Scalable Marketing Process

Well apart from ruining my ability to spell the word scaleable (another British English vs American English inconsistency), the scalable marketing process has the ability to grow with your business success to create exponential growth.

Simpleology Business Coaching Video

Learn More About Simpleology Business Coaching

At this stage I have no idea of the numbers that will be able to go into the Simpleology coaching process so I recommend that you enter your name and email address to get more details.

I am tracking each step of the launch on my Simpleology blog (yes I am that much of a fan) so to get the full low down on everything I know about the Simpleology Business Coaching program click over to:

Simpleology Coaching 

Getting To Know Mark Joyner & Simpleology

I recommend that you pick up a copy of Mark Joyner's classic marketing book "The Irresistible Offer" which Simpleology are giving away free.

It is a great way to appreciate how Mark takes a complicated subject like marketing and strips it down to the basics. The book is packed with examples to show you that these ideas under-pin business success.   

07 July 2009

Advertising Slogans - Finding Your Inspiration

It is tough to be creative in your marketing so I was thrilled to find a database of advertising slogans to help provide you with inspiration.

Advertising Slogan Database

If you are looking for an advertising slogan, tagline or strapline then the Advertising Slogan has 64,207 advertising slogans at the time of writing from the UK and the USA organised into broad categories.

You get to see the slogan, who said it, where and when.

This gives you a chance to look at what else has been used in your market and can help to inspire you since it is much easier working from ideas and changing them than trying to start from a blank piece of paper.

While looking at advertising slogans I also found this little Sloganalysis® which helps you to review your slogan against ten criteria.   

Emotional Selling Proposition - ESP Replaces USP?

Is the Emotional Selling Proposition ready to replace the Unique Selling Proposition (USP)?

In Successful Selling Made Simple I gave you a link to a brilliant one page summary of the selling process from UK sales expert Sean McPheat.

"This included the idea that USPs are great but ESPs are even better"

Misconceptions About USP

I teach clients the importance of being differentiated from their competitors and how to communicate these areas of differentiation so that customers and prospective customers understand.

But the idea of the Unique Selling proposition seems to raise it to a totally different level.

People are overwhelmed by the pressure of being unique because competition has moved from local to regional to national to international and finally to global.

Let me make this clear. You don't need to be unique in the world. Even with the Internet there is not what economists call "perfect information".

It is too overwhelming and prospective customers will just look at a few alternative suppliers so your task is to make sure that you have some meaningful and valuable differences with those few competitors.

This may be a unique benefit of your product or service or it could be the unique way that you resonate with the needs and wants of the prospective customer.

This is where the idea of the Emotional Selling Proposition becomes so exciting.

People Buy Emotionally And Justify Logically

Recent research into the brain (Neuromarketing) has identified that the buying decision is triggered by the old brain but it is still powered by the emotional response to an offer or proposition.

So it is still true to say that people buy emotionally and then justify logically.

The Emotional Selling Proposition gives you the opportunity to control the marketing message and to drive an emotional reaction that creates the connection and triggers "I want this. I am going to buy it."

For a "virtues and sins" approach to influence see How To Make People Buy

Developing Your Emotional Selling Proposition

Do you know what emotions your customers have before, during and after they buy?

Are they scared and looking for reassurance that they will be safe? (That is the basis for insurance type sales driven by the fear of loss)

Are they embarrassed and looking for relief? (That seems to be the selling message of many of the spam emails I delete every morning which offer relief from feelings of sexual inadequacy).

Are they ashamed when they want to be proud? (I remember a mobile phone ad asking "Are you ashamed of your phone?" which connected with me because I had stubbornly refused to change).

Are you feeling miserable and want to be happy? Or bored and want some thrills?

Can you see the power of looking at the emotions your customers have and want to have and creating an Emotional Selling Proposition?

You have a choice:

  • You can emphasise the end emotion after purchase - L'Oreal's "Because you're worth it" emphasises pride and recognition of your own self worth, "Finger lickin' good" from KFC or "Make safe sex feel sexy" (Durex condoms)
     
  • You can contrast the ying and yang like the cream cake slogan "Naughty but nice"  

While the second approach has the advantage of building rapport, it also carries with it the danger of being associated with the bad emotion as well as the good emotion.

But don't come up with some meaningless claptrap that could apply to anything unless you have the marketing budget to make it your own.

"Nothing beats a great pair of L'eggs" works great for L'eggs tights as it works on a number of different levels and is specific.

L'Oreal's "Because you're worth it" only works because of the mass advertising campaign that has created instant association that needs repetition and the constants drip-drip into the unconscious to create the "Yes I am" reaction.

One Word of Warning

I like the idea of an emotional selling proposition to help emphasise the benefit payback but you can't abandon logical benefits supported by credible features.

If people decide emotionally, they still justify rationally to themselves and to other people so you need to give them to ammunition.

Have You Created An Emotional Selling Proposition?

If you have created an emotional selling proposition or tried to create an ESP, I will be very interested to read how you got on so please leave a comment.

One of my favourite resources for trying to put this kind of thing together is The Irresistible Offer by Mark Joyner (available free).

I think I have been guilty of focusing on a logical return on investment without identifying the emotional payback that may actually be the primer driver of the purchase.  

Successful Selling Made Simple - Sean McPheat

In a world that overcomplicates, I love simple. Making the black art of selling simple is exactly what Sean McPheat of MTD Sales Training does with his one page summary "Successful Selling In A Nutshell".

 Successful Selling In A Nutshell

Get this one page sales summary, learn it, sell by it and keep it in your briefcase and by your desk - it is that good.

Summarythumb

I had a fascinating afternoon last year with Sean and he has done a great job for summing up the sales process and presented it in a compelling and colourful way.

Successful selling is simple when you follow the guidance in this one page summary.

Great job Sean and you have inspired me to think about how I present some of my ideas. 

Profit Now 2009 Scott Hallman

When I held my webinar with Scott Hallman in January 2009, he announced that he was launching a new program - Profit Now 2009.

A few weeks ago, I was browsing the Small Business Growth Club website and I noticed that Scott has added ProfitNow2009 as a bonus if you join the Small Business Growth Club as a platinum member.

Then this morning I get an email saying that Scott will be one of the presenters at the prestigious StomperNet Live 8 event.

This is interesting as I see Scott and his Small Business Growth Club as the obvious competitor for the StomperNet / Paul Lemberg joint venture Formula Five which is being relaunched this week. Both are excellent and I make my views known on which to buy in what circumstances in my Formula 5 Review (on my StomperNet focused blog).

Profit Now 2009

I expect Profit Now 2009 to have a full blown launch in about six weeks but you get it as a bonus of Platinum Membership of the Small Business Growth Club and I don't know if that great deal is going to continue for long.

Here are the details that Scott has revealed about Profit Now 2009 on the Small Business GRowth Club website.

"The ProfitNow2009 LIVE Tele-training program is a 16 week "Hands-On" training series where you will learn to dramatically increase your profits (8 actual sessions + detailed Q&A sessions).

You'll learn simple to implement proven systems to increase profits without spending a dime on advertising.

Plus, you will receive Virtual Coaching Tips from Scott every day in order to keep you on track and make sure you get results.

The 8 training Sessions Include:

  • How to build dramatically to increase point of purchase sales
  • How to lock in customers for life by following a simple 10 step system Scott used to retain 96% of his hospital clients for over 8 years
  • How to increase the frequency of customer purchases
  • How to create Active Referral Systems that motivate your customers to refer their friends and family to you
  • How to Implement More Effectively...regardless of your experience
  • How to get your customers to buy more of the items or services that you provide
  • How to increase marketing and sales conversion
  • How to prioritize your business opportunities, projects, and tasks so that you always are focused on the ones that will impact your business at the greatest level
  • How to create strategic partnerships that increase your sales cost free

Each Module includes over 4 hours of "hands-on" Live training, including Q&A and Hot Seat Sessions."

It sounds great doesn't?

Coverage is similar to that available in the Small Business Growth Club but having spoken to Scott, the idea is to go into the areas even deeper.

Scott Hallman excels in the implementation of these profit boosting techniques and as a Platinum Member of the Small Business Growth Club, I am eager to hear the new ideas, strategies and examples that Scott will share.

Why Wait For The Profit Now 2009 Launch?

You can wait for the official launch of Profit Now 2009 (the Small Business Growth Club website indicates a $2,497 value) or get access to Profit Now 2009 plus the great resources in the Small Business Growth Club plus Chet Holmes' Mega Marketing & Sales program that is another bonus of the Small Business Growth Club.

Join the Small Business Growth Club

How To Make A Lot More Money, Fast

Five weeks ago I brought you an article from Dan Kennedy called "Why People Fail" and I am pleased to be able to follow that up with another batch of Dan's wisdom on "How To Make A Lot of Money Fast".

That is what you want to do isn't it? To learn how to make more money and to make it quickly?

Take a look at this wise advice from Dan Kennedy as he urges you to focus on a business that is commonly neglected - should that be criminally neglected if it is stealing your money way?

How To Make A Lot More Money, Fast


Odds are, your business lost a lot of customers last year. There are holes in your bucket. And odds are, you can’t say for sure how many you lost, who you lost, why you lost them or where they went and are now.  If you do nothing different, I can tell you this same thing next year too. A great way to make more money is to stop losing customers, beginning with the next one you are about to lose.

This will require accurately determining what a customer is worth and what cost of replacing a customer really is….so you can decide how much you are willing to invest NOT to lose a customer.

Next, taking that investment and deciding how to apportion it, between preventive measures and rescue and recovery measures. Then designing or re-designing, beefing up and actually implementing both, the “keep ‘em” program and the “rescue/recovery” program.  Then testing, evaluating, improving, again and again.

Bill Glazer and I often meet to discuss strategies for our business, Glazer-Kennedy Insider’s Circle™.  During our last meeting, we spent a lot of time – and now Bill will spend a lot of time, money and work – doing exactly this, and we already have low loss/high retention stats and sophisticated, multi-step, multi-faceted “stick” (for new); “keep” (for continuing), and “rescue and recovery” (for lost) programs. (Do you?).

But now we will add to, experiment with, refine and hopefully improve all three. (Will you?)

I counted 23 different, specific “adjustments” we agreed on, all to be implemented within the next 90 days; some minor, some major, some simple, some painfully complex. (How many improvements are you testing in your three programs in the next 3 months?)

Every year, I’m somebody’s lost customer. Many don’t even realize I’m lost. I guess they think “gee, he hasn’t been in, in a while,” if they think at all.  Every year, national companies and local shops lose me as a customer. I can’t recall even one, ever, doing anything proactive and significant about their loss.

Okay, so that’s one very practical suggestion for making a lot more money fast.

Here’s another: upgrade customers before you lose ‘em. You’ll then lose less automatically. You ought to give that a lot of thought.

You ought to HATE – and I mean, HATE – losing customers. 

The athletes or teams who win a lot hate losing – even more than they like winning. To win races, you’ve got to hate losing. Winning is not sufficient motivation.  You NEED to understand the true economics of losing customers. You NEED to get yourself highly motivated and passionately committed to invest aggressively in not losing customers. By the way, any nitwit can get customers. Thousands of dot-com nitwits got ‘em by the millions with no business model at all. No genius in getting them. But no successful business exists based on its owners’ ability to get customers. Successful businesses sustain themselves only by keeping them.

The WHY PEOPLE FAIL articles are provided by Dan S. Kennedy, serial entrepreneur, from-scratch multi-millionaire, speaker, consultant, coach, author of 13 books including the No B.S. series (www.NoBSBooks.com), and editor of The No B.S. Marketing Letter.

I HAVE ARRANGED A SPECIAL FREE GIFT FROM DAN FOR YOU including a 2-Month Free Membership in Glazer-Kennedy Insider’s Circle, newsletters, audio CD’s and more: for information and to register, visit: http://www.freegiftfrom.com/psimister.   

03 July 2009

5Cs Model - Five Levels of Competition

Today I introduce you to an idea I learnt in my MBA strategy course about the different levels of competitions - the 5 Cs Model of Competition.

It is easy to take competition for granted and not to recognise the subtle different forms that exist but in my How To Survive A Price War blog I showed that you could influence your competitors for better or worse.

The five Cs of Competition are:

  • Collusion
  • Co-operation
  • Coexistence
  • Competition
  • Conflict

Collusion

This is when competitors work together to control the market supply and price by forming cartels or coming to an arrangement to fix prices.

Collusion is illegal in many countries including the UK, European Union and USA. Don't go there. If found guilty of price fixing, penalties are harsh. The airline industry has been found guilty in a number of cases (see Office of Fair Trade - £121.5 million penalty for price fixing on fuel charges as one example.)

Co-opetition

In co-opetition, competitors cooperate and work together in alliances and joint ventures but not in ways that distort the price customers pay.

The motor industry has seen companies to work together to develop new engines which none of the participants could do on their own.

There is a famous book Co-opetition that looks at the issue from a game theory perspective.

Co-existence
 
In coexistence, competitors don't have a formal agreement but recognise each other's space and don't look to compete.

A simple example may be two chains of discount shoe stores that compete in the same general area and will open in towns with a  population of 20,000 or more but won't open a competing store unless the population is over 100,000.

This recognises that competition can be a zero sum game where if one wins, the other loses.

It is one of the reasons why the idea of finding a special niche can work. Once you establish "ownership", any competitor recognises that you are established and has a choice - to ignore the niche or to challenge you in the niche.  

No formal agreement is required for co-existence to exist between competitors. Just common sense based around plentiful opportunities for making money.

The danger happens if profit opportunities dry up and one or more competitors are committed to further growth.

Competition

This is the normal situation as businesses compete head to head for customers.

Prices are kept in check by the other competitors but everyone behaves sensibly, recognising that a price war is bad for profit.

Conflict

In conflict, competitors fight toe to toe and slug it out for any and all customers.

The aim has moved to making short terms profits to hurting the competition and potentially either permanent weakening them or even driving them out of business.

Price is often the common weapon but mass marketing campaigns, product bonuses and higher levels of service can all be used to slug it out.

But just like collusion, conflict can be illegal.

While customers benefit from lower prices, predatory pricing is deemed anti-competitive. While legal definitions of just what predatory pricing vary - and can be difficult to prove - think of it as selling at a price below the variable cost of production.

Five Levels of Competition Model

So there we have the five levels of competition - collusion, co-opetition, coexistence, competition and conflict.

Can you use these ideas and make money by thinking more about your competition?

It is a mistake I see too often.

Businesses plan for growth but don't take their competition and how they are likely to react into account.

What Do You Think About The Five Levels of Competition?

As always I am eager to read what you think about the different levels of competition.

Do you have stories about how you have co-operated with a competitor in an alliance to create value for customers that you couldn't on your own?

Have you been caught in a conflict? I have and I've seen profits fall at an alarming rate as prices plummeted - each of us convinced that the other person started it and we were just defending our turf.

01 July 2009

Infusionsoft CRM System Of The Marketing Gurus

Is it coincidence that more of the biggest name marketing and business gurus are turning their CRM system, email system, ecommerce system and affiliate marketing system over to Infusionsoft?

Infusionsoft CRM

Of course it isn't.

If you have a multi-million dollar marketing business, you want the best...and you can afford the best because the right investment in CRM software systems will make you much more money than it costs.

Which Marketing And Business Gurus Use The Infusion System CRM System?

  •  Rich Schefren
     
  • Jay Abraham
     
  • Dan Kennedy
     
  • Michael Gerber
     
  • StomperNet
     
  • Frank Kern
     
  • John Carlton
     
  • Ryan Deiss
     
  • Yanik Silver
     
  • Clayton Makepeace

If I looked I could probably find many more.

I know because Infusionsoft is the affiliate software I have become most familiar with using because of my connections with these marketing gurus.

Some use Infusionsoft more extensively than others but they all use Infusionsoft to manage the follow up and conversion of leads and just as importantly the revenue generation from the back end.

The Money Is In The Backend If You Can Your Systems To Integrate

You may have heard it before, but the back end - extra sales after the first purchase by a customer - is where the big money is.

But you need a fancy system to manage the relationships or your are stuck with manual analysis and manual intervention in the sales process.

The late Gary Halbert used the idea that some customers are like "porcupines in heat" (it seems that it only lasts about three hours a year and if they want baby porcupines, fast action is needed).

You some customers become irrationally responsive and want to buy everything they possibly can from a supplier. Look at the rush for MIchael Jackson music after his death. People have to have it and they have to have it NOW.

So if you have customers who are like porcupines in heat, their behaviour needs to be flagged up so that you can adjust your offers. And that's the kind of thing that Infusionsoft does.

But other customers are happy with what they have and they will resent being bombarded with offers. In fact they will resent it.

Some of these will include customers who will buy everything you offer...but in their time and not yours unless you come up with a slamdunk offer.

Infusionsoft CRM Review

I am not an Infusionsoft client so my review and thoughts are very much from the recipients side.

I see Infusionsoft as an affiliate marketer and I find it the easiest to use. Everything is very well laid out. I can see my sales, my ledger, the traffic statistics, the affiliate links and banners.

Believe it or not some of the other systems make this type of information hard to get at or don't deliver it at all.

If you sell with affiliates then you must do everything you can to make it easy. For many affiliates, it is the line of least resistance. If they have to make an effort, they won't do it.

Most of my Infusionsoft JVs run a good tidy ship and I know how much I have earned and I know how much I am getting paid. But any system, even one like Infusionsoft needs to be looked after otherwise you get garbage in gargabe out.

So for one of the Infusionsoft clients I have no idea how much they are paying me, when or how the payment that is received relates to the amount shown in the ledger. And when I query it, they don't seem to know either.

My other experience of Infusionsoft is as a purchaser so as well as promoting these people, I buy from them and the software handles well, even under the pressure of a big Internet launch where thousands are flooding to webpages at launch time.

Getting More Details Of Infusionsoft For Yourself

The big name clients are impressive, no doubt about it but you need to see the Infusionsoft CRM software for yourself.

Infusionsoft have tried to make this as easy as possible.

First they have a demo with a short video explaining about Infusionsoft and then you fill in a form to get a more extensive demo.

Infusionsoft CRM Demo

That puts you into the Infusionsoft CRM system and just like watching Jeff Walker and Frank Kern on product launches, you should watch the Infusionsoft process carefully to see what you can learn about effective follow-up.

The idea of an Infusionsoft demo at your convenience is nice but even better you can get hands on access to an Infusionsoft trial.

Infusionsoft CRM Trial

It is free - no charge - and you get 15 days to see for yourself how easy the Infusionsoft CRM is to use.

It is a great offer from Infusionsoft and shows their confidence in their CRM system since everyone knows that there is a learning curve involved with any new system.

More Details About The Infusionsoft CRM System

If you want more details about the Infusionsoft CRM system and how effective follow up of leads and building the backend can have a huge impact on sales, Infusion offer some excellent free reports.

Infusionsoft Reports

Have You Used Infusionsoft?

As always I am keen to encourage relevant comments so if you have used Infusionsoft or looked at it but choose another CRM system I will be very interested to read what you think.

Please just leave a comment but look out for the sneaky captcha to avoid spam.



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